Terms of Use

Last updated: August 8, 2026

Label X-Ray is an informational tool, not medical, dietary, or professional advice. Always read the actual product packaging yourself, especially if you have an allergy or medical condition.

What this app is

Label X-Ray analyzes ingredient lists using an AI model to give you a plain-language sense of how processed a product appears based on the submitted ingredient information. Its "organic" indicator reflects patterns in the ingredient list or label claims, not legal organic certification. It's meant to help you think about food labels more critically — it is not a substitute for reading the actual package, consulting a doctor, dietitian, or allergist, or verifying information directly with the manufacturer.

AI-generated content may be wrong

Analysis results are generated by an AI model based on ingredient text you provide or that is retrieved from a third-party product database. AI-generated content can be inaccurate, incomplete, or out of date. Product formulations change. Barcode lookups may return the wrong product or outdated ingredient data. Do not rely on this app as the sole basis for any health, dietary, allergy, or purchasing decision.

No medical or professional advice

Nothing in this app constitutes medical, nutritional, or professional advice. If you have a food allergy, medical condition, or any health concern, consult a qualified professional and rely on official product labeling, not this app. Label X-Ray is not designed or intended to guide restrictive eating, and shouldn't be used as a tool for managing disordered eating — if food and eating are a source of distress for you, please talk to a qualified professional.

Acceptable use

You agree not to: use the app for any unlawful purpose; attempt to reverse-engineer, decompile, or extract the app's source code; scrape, systematically query, or otherwise use automated means to extract data from the app or our servers beyond normal personal use; interfere with or disrupt the app's servers or infrastructure; or circumvent any rate limit, quota, or access restriction we put in place. We may restrict or suspend access for accounts or devices that violate this.

Intellectual property

The app, including its design, branding, and underlying software, is owned by Sarang AI Technologies Inc. and protected by applicable intellectual property laws. We grant you a limited, personal, non-transferable, revocable license to use the app for its intended purpose. This doesn't grant you any ownership rights, and you may not copy, modify, distribute, or create derivative works from the app itself. Ingredient and recall data retrieved from third-party sources (Open Food Facts, government recall databases) remains the property of those respective sources.

No warranty

The app is provided "as is," without warranties of any kind, express or implied, including but not limited to accuracy, completeness, reliability, or fitness for a particular purpose.

Limitation of liability

To the fullest extent permitted by law, the developer of Label X-Ray is not liable for any damages, injury, allergic reaction, or loss arising from your use of, or reliance on, this app or its analysis results. You use the app entirely at your own risk. Where liability cannot be fully excluded, our total liability to you for any claim relating to the app is limited to the total amount you paid us in the 12 months before the claim arose, or CA$100 if you're on the free plan.

Indemnification

You agree to indemnify and hold Sarang AI Technologies Inc. harmless from any claims, damages, or expenses (including reasonable legal fees) arising from your violation of these terms or your misuse of the app.

Subscriptions and purchases

Label X-Ray includes 5 free scans as a one-time trial, no account needed. Recall search is always free and unlimited, and never counts against any scan allowance. Need more scans? Two kinds of purchase are available:

Monthly subscriptions — automatically renew monthly at the price shown in the app until cancelled. Cancel anytime through your device's app store subscription settings — Google Play on Android, the App Store on iOS; access continues until the end of the current billing period.

Scan packs — one-time purchases that add scans on top of your monthly allowance and don't expire monthly.

Prices shown are in USD — the price displayed in the app reflects your actual currency and region. All purchases are billed and processed by the app store you downloaded Label X-Ray from — Google Play on Android, the App Store on iOS. Refunds are handled according to that store's own refund policies, not by us directly — see Google Play's refund policy or Apple's refund policy. Prices may change; you'll be notified in advance of any change to an active subscription's price, as required by these stores.

Third-party data

Product information may be retrieved from Open Food Facts, a community-maintained public database. We do not control or verify the accuracy of third-party data.

Suspension and termination

Since the app doesn't use accounts, there's no account to terminate — but we may restrict, rate-limit, or block a device identifier that we determine is abusing the app (for example, attempting to bypass scan limits or making excessive automated requests), without prior notice.

Severability

If any provision of these terms is found unenforceable, the remaining provisions stay in full effect.

Changes to these terms

These terms may be updated from time to time. Continued use of the app after changes means you accept the updated terms.

Who operates this app, and governing law

Label X-Ray is operated by Sarang AI Technologies Inc., a corporation registered in Alberta, Canada. These terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. If a dispute arises, we ask that you first contact us at support@labelxray.app so we can try to resolve it informally before any formal proceeding.

Contact

Questions about these terms can be sent to support@labelxray.app.